Privacy Policy
Last Updated: September 2025 · Swish It Pvt. Ltd.
At Swishit, your privacy matters as much as a residue-free rinse. This Privacy Policy explains what personal data we collect, how we use it, and how we keep it safe when you shop on swishit.in.
1. Information We Collect
When you place an order or create an account on swishit.in, we collect the following information:
• Name & contact details — your full name, email address, and phone number.
• Delivery address — to fulfil and ship your orders.
• Payment information — processed securely through Razorpay. We do not store card or UPI details on our servers.
• Order history — products purchased, quantities, and transaction records.
• Device & usage data — browser type, IP address, and pages visited, collected automatically via cookies to improve your experience.
2. How We Use Your Information
We use your personal information solely to:
• Process and deliver your orders.
• Send order confirmations, shipping updates, and delivery notifications.
• Respond to customer support queries.
• Improve our website experience and product offerings.
• Comply with applicable legal obligations under Indian law.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Cookies
Our website uses cookies to:
• Keep you logged in to your account.
• Remember your cart and preferences.
• Analyse site traffic anonymously (via analytics tools).
You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.
4. Data Storage & Security
Your data is stored securely using Supabase infrastructure with industry-standard encryption. We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
Swish It Pvt. Ltd. is not responsible for breaches that occur due to circumstances beyond our reasonable control.
5. Data Retention
We retain your personal information for as long as your account is active or as required to fulfil legal and business obligations. You may request deletion of your account and associated data by contacting us at privacy@swishit.in.
6. Third-Party Services
We use the following trusted third-party services to operate our platform:
• Razorpay — payment processing.
• Supabase — database and authentication.
• Vercel — website hosting.
Each of these services has their own privacy policy, and we encourage you to review them.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent for marketing communications at any time.
To exercise any of these rights, email us at privacy@swishit.in.
8. Children's Privacy
Swishit is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
For any privacy-related questions or concerns, please reach out to us:
Swish It Pvt. Ltd.
Email: privacy@swishit.in
Website: swishit.in